FAQ

Here you will find all information about our shipping. Hope you find an answer to your question, if not, feel free to send me an email to hello@cristina-gomez.com.

Shipping

– Which payment methods are accepted?

Paypal and Credit card

 

– When my order will be shipped?

I will ship your order every Monday morning, so if you place an order from Monday afternoon to Sunday, will be shipped next Monday ☺️

 

– Why my order didn’t arrive yet?

Depending on where you live delivery time can be extended:

SPAIN: 1 week

ELSEWHERE: 2-4 weeks

If you selected the certified shipping, you can follow the status of your order with the tracking number I’ll provide you.

Current Covid-19 situation can make your shipping being delayed on your country.

– I choose certified shipping, where I can find my tracking number?

You will receive an email with your tracking number. Can take about 24h-48h to work!